Privacy Policy

Akriva (“we”, “us”) provides a test-lifecycle platform for JEE / NEET coaching institutes and students at akriva.ai. This policy explains what data we collect, why we collect it, and the choices you have. We build for classrooms, so we keep this in plain language.

What we collect

• Account data — name, email address and institute details for teachers and institute owners who create an account.
• Student data provided by institutes — name, roll number, class/batch, date of birth or access PIN, and (optionally) a parent's contact number, entered by the institute to run tests and share reports.
• Test data — answers, per-question timing, marks and derived analytics generated when a student takes a test.
• Free Test Series accounts — name, email and exam preference for students who sign up directly.
• Technical data — device/browser information, IP address and cookies needed for sign-in sessions and exam integrity (e.g. tab-switch detection during a test).

What we do with it

• Run tests, grade them, and produce performance analysis for students, parents and teachers.
• Operate accounts, subscriptions and support.
• Maintain exam integrity during computer-based tests.
• Improve the product using aggregated, de-identified usage patterns.

We do not sell personal data. We do not show advertising. Student performance data is visible only to the student, their institute, and (via reports the institute shares) their parents.

AI and student data

Akriva uses AI systems to draft and verify exam questions from syllabus material. Student personal data is never sent to AI models. Question generation works from syllabus and question content only, and every AI-drafted question is verified before it can reach a student.

Where data lives

Data is stored with our infrastructure providers — Supabase (database and authentication) and Vercel (hosting) — and protected in transit with TLS encryption. Payments, when enabled, are processed by Razorpay; we never store card details.

Students and minors

Most students on Akriva are minors. Institutes act as the responsible party for the student data they enter, including obtaining any consent required from parents or guardians. Parents can raise any question about their child's data through the institute or directly at hello@akriva.ai.

Retention and deletion

We keep data for as long as the account or institute relationship is active. Institutes can archive or delete student records from their dashboard. On written request we delete an account and its personal data within 30 days, except records we must keep for legal or billing reasons.

Your rights

In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and may withdraw consent where processing is based on it. Write to hello@akriva.ai — we respond within 7 working days.

Changes

If this policy changes materially, we will note it here with a new date and inform account holders by email. Questions? hello@akriva.ai.